John Ploughman4 weeks back at DVSA: workflows, IT and cultureIt’s 4 weeks since I’ve been back at the Driver and Vehicle Standards Agency (DVSA) after 6 months away working at the Government Digital…Jul 2, 2016Jul 2, 2016
John Ploughman5 months at GDS and a decisionI started my dream job in December. Working at the Government Digital Service as a content designer. Something I’ve wanted to do since…Apr 29, 2016Apr 29, 2016
John PloughmanSaving users time: how 4 seconds becomes 10 hoursOn Wednesday, we published an updated version of the page on GOV.UK about when vehicle tax is cancelled and you get a refund.Apr 2, 2016Apr 2, 2016
John PloughmanEver scrapped or written off a car?I’ve been lucky. I’ve never needed to scrap or write off a car. But recently, I’ve been learning more about the process because I’ve been…Mar 14, 2016Mar 14, 2016
John PloughmanGreat content is useless when it’s not being looked atI visited the DVLA in Swansea last week with a group of staff from the Government Digital Service (GDS). It was a fascinating day, and I…Feb 7, 2016Feb 7, 2016
John PloughmanObserving a Digital Service Standard assessment: a must for all content designersBuilding high-quality government servicesJan 23, 2016Jan 23, 2016
John PloughmanThe biggest change to GOV.UK driving test content since GOV.UKI’ve been geeking out this week with the rest of the team by doing something I’ve wanted to do for a while: improve driving test content on…Jan 16, 2016Jan 16, 2016
John PloughmanStarting 2016 working on GOV.UKIt was back to work for me this week. But unlike the last 8 years, it’s a New Year that feels very different as I get more and more stuck…Jan 9, 2016Jan 9, 2016
John PloughmanWeek 2 at GDS: lots of learningWell, that’s my second week working at the Government Digital Service (GDS) as a content designer done. Here’s a quick overview of what…Dec 19, 2015Dec 19, 2015
