It goes with any product whose model changes dramatically.
Chevol Davis
11

But they didn’t do a good job of making it right, that’s the whole point of my story. Many people have paid for repairs they shouldn’t have had to. Apple aren’t a start-up. They’ve got some of the best engineers in the world, decades of experience, and effectively limitless cash. They should be able to release a model change like this without problems — it’s not a ‘beta’ verison of software — but when problems do happen they need to fix them quickly and with the least inconvenience to the customer possible — which they totally failed to do here.

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