Frontier Airlines Cancellation Policy

John Roker
3 min readJun 3, 2024

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Frontier Airlines offers a straightforward cancellation policy. Knowing the details can save you time and money. This guide covers the essential aspects of Frontier Airlines’ cancellation policy.

Cancellation Within 24 Hours

If you book a flight with Frontier Airlines, you have a 24-hour window to cancel without any fees. This applies as long as you cancel at least seven days before the scheduled departure. This rule is part of their risk-free cancellation policy, designed to provide flexibility.

Cancellation Fees and Refunds

After the 24-hour window, cancellation fees apply. These fees depend on the type of fare you purchased. Frontier Airlines offers different fare options, each with specific rules:

  • Economy Fares: Non-refundable and incur the highest cancellation fees.
  • Classic Fares: Lower fees than Economy, with some flexibility.
  • Works Fares: The most flexible, often allowing free cancellations.

Understanding your fare type is crucial for anticipating potential fees.

How to Cancel Your Frontier Airlines Flight

Canceling your flight with Frontier Airlines is simple. Follow these steps:

  1. Visit the Frontier Airlines website.
  2. Log in to your account.
  3. Navigate to the “My Trips” section.
  4. Select the flight you wish to cancel.
  5. Follow the prompts to complete the cancellation.

Alternatively, you can contact Frontier Airlines’ customer service for assistance on number +1 (800)-370–8748.

Refund Eligibility

Refund eligibility varies based on your fare type and the timing of your cancellation. Here’s a breakdown:

  • Within 24 Hours: Full refund, regardless of fare type.
  • After 24 Hours (Non-Refundable Fares): No refund, but you may receive a credit for future travel.
  • After 24 Hours (Refundable Fares): Partial or full refund, depending on the fare rules.

Check the specific terms of your ticket to understand your refund options.

Exceptions and Special Circumstances

Frontier Airlines may offer exceptions to their standard policy in special circumstances, such as:

  • Illness or Death: Documentation required for potential fee waivers or refunds.
  • Military Orders: Cancellations due to military duties often qualify for special considerations.

Contact customer service for assistance in these situations.

Travel Insurance Considerations

Purchasing travel insurance can protect you against unforeseen events. Frontier Airlines offers travel insurance options during booking. This insurance can cover cancellation fees and provide additional peace of mind.

Changing Your Flight Instead of Canceling

If you need to change your travel plans, consider modifying your flight instead of canceling. Frontier Airlines allows flight changes for a fee. This can be a cost-effective option compared to cancellation. Follow these steps to change your flight:

  1. Visit the Frontier Airlines website.
  2. Log in to your account.
  3. Go to the “My Trips” section.
  4. Select the flight you want to change.
  5. Follow the prompts to complete the change.

Check the fare rules to understand the fees associated with flight changes.

Using Travel Credits

If you receive a travel credit instead of a refund, here’s how to use it:

  1. Visit the Frontier Airlines website.
  2. Log in to your account.
  3. Search for new flights.
  4. Apply the travel credit during the booking process.

Ensure you use the credit within the validity period, usually one year from the date of issue.

Tips for Hassle-Free Cancellations

Follow these tips to make the cancellation process smoother:

  • Book Directly with Frontier: Third-party bookings may have different cancellation policies.
  • Read Fare Rules Carefully: Understand the terms before booking.
  • Keep Documentation Handy: Have all necessary documents ready for any special circumstances.

Conclusion

Navigating Frontier Airlines’ cancellation policy can be straightforward with the right knowledge. Remember to act within the 24-hour window for risk-free cancellations. Understand your fare type and potential fees. Consider travel insurance for added protection. By following these guidelines, you can handle cancellations with confidence and ease.

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