Why We Hate Taylorism
Picture the Starbucks café at Squaw Valley, California, on a gorgeous summer morning near beautiful Lake Tahoe. It’s Sunday, 9 a.m., and everyone wants their latte or frappuccino. But the two Starbucks employees in the photo above continue blithely washing windows, despite the influx of customers forming into a steadily growing line stretching almost out the door.
Have the workers lost their minds? Nope. If you believe in Taylorism — and many companies still do today — workers are mindless cogs, and the sooner we relieve them of initiative and spontaneity, the faster their assigned tasks get done. http://smartup.life/washout-taylorism-starbucks-style/