Jordan Julien
Jul 25, 2017 · 1 min read

I think it’s important to note, consistency between products is also critical. It’s easy to develop a consistent interaction design that consistently confuses or underperforms.

Think Norman Doors — Many office buildings have beautiful glass doors with the same problem, the handles don’t indicate which side is push and which side is pull. Consistent, but bad.

Consistency with established conventions, like door handle usage, may be more important than consistent design for a single product.

    Jordan Julien

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