Public infrastructural projects often begin at the state level and extend through the private sector by way of calls for tender, and intervention proposals.[1] Concerning digital infrastructures, state proposals are answered primarily by CSPs who have their own network of investors and contractors behind them. However, we are beginning to…

As a part of a series of articles on designing for the public sector that I began at 40/60 Design studio this summer, I wanted to look at ETHICS, their importance and the role they play, to offer inspiration for modern problematics in design. Ethical codes refer to the moral…

Service design inspiration from a 130 year-old urban tradition For over 130 years, Dabbawalas have been delivering home-made, packed lunches daily to working men all over the Mumbai region of India. Through the last 50 years of India’s rapid urbanization, the dabbawalas’ service has remained consistent; consistently on-time, consistently safe…

Last week, finishing a Masters in Design for Smart Cities from Strate École de Design in Paris, France, I presented and defended my research on collaborative policymaking and my plan for implementing a UX Design approach and methodology into the French/EU government. …