Jordan Yaker3 Surprising Sources Of Help Center ContentIt’s a common misconception that generating/managing help center content takes a lot of energy; I know I used to believe it. The reality is…Jan 22, 2016Jan 22, 2016
Jordan YakerThe Help Center That Everyone HatedThe following post originally appeared on the Supportify.io blog.Jan 12, 2016Jan 12, 2016
Jordan YakerinThe Product BlogKnowing Why You Care About Agile MattersAs a team, we’re all pretty good at customer service. We consistently score 9 out of 10 for the category on our customer exit surveys. If…Dec 8, 2015Dec 8, 2015