With Black Friday just days away, Christmas shopping right after that, and support for Instagram chatbots just weeks away, there is good reason to be excited about conversational commerce.
It’s not just about what’s coming up on the calendar that’s fueling the conversational commerce opportunity. It’s not just because a global pandemic has accelerated ecommerce adoption through a drastic shift in consumer behavior.
You need to deliver dynamic content to make ecommerce discovery through Messenger work well and Botsheets now makes dynamic content easier than ever through a major advancement — Botsheets Actions.
If you’ve built with Botsheets before, using…
This is one of three Ecommerce Toolkits from Botsheets. Add the eCommerce CX toolkit to a Manychat bot, then use this document to configure your settings, and learn how it all works.
Ecommerce CX Toolkit from Botsheets that helps drive product discovery and drive engagement. The transaction for a product occurs outside of Messenger. It’s the best of both worlds — Using Messenger to start, or restart a conversation around a product, and your existing eCommerce platform as a point-of-sale solution.
You just need to enter data into columns in a Google Sheet and everything else works like magic. …
This is one of three Ecommerce Toolkits from Botsheets. Add the Ecommerce Lite toolkit to a Manychat bot, then use this document to configure your settings, and learn how it all works.
The Ecommerce Lite Toolkit from Botsheets helps drive product discovery in Messenger while the transaction for a product is outside of Messenger.
You just need to enter data into a few columns in a Google Sheet and everything else works like magic. If you make changes in the Google Sheet, the Messenger bot updates in real-time.
As local businesses push to re-open in the wake of COVID-19, it’s critical to ensure the virus doesn’t gain momentum by continuing to practice social distancing. For every business with a physical location, managing capacity is critical to social distancing.
Most local businesses never needed a booking system before the pandemic, but businesses in many parts of the world are currently mandated to operate well below 100% capacity in order to ensure social distancing. Waiting in line wearing masks to get in the door isn’t the best customer experience.
Important: Please read this entire tutorial to determine if this is the right approach for your business before implementing it.
Dialogflow’s Knowledge Connector turns your FAQ into a conversational experience in just a few clicks by helping you import an existing data source. If you’re new to Dialogflow, it’s a great way to get started.
You can import FAQ from a spreadsheet, and your bot will instantly understand FAQ and deliver smart automated responses.
You can generate a simple FAQ bot powered by AI but this method has pros and cons:
Once you have added the eCommerce Native toolkit to a Manychat bot use this document to configure it and learn how it all works.
The Ecommerce Toolkit makes it easy to build dynamic conversational commerce experiences through Facebook Messenger. You just need to enter data into 7 columns in a Google Sheet and everything else works like magic. If you make changes in the Google Sheet, the Messenger bot updates in real-time.
Botcopy is more than just a chat widget for websites powered by Dialogflow. While users can engage proactively with a chatbot embedded into your website, the chatbot can also react to a user engaging with other objects on the page. In this example, instead of just sending users to a page when they click a button, a chatbot embedded in the page will react to the click event.
The Restaurant Toolkit turns a Manychat bot into a dynamic food ordering experience. A restaurant owner without any technical knowledge can simply enter data into these 7 Google Sheet columns and everything else works like magic. If you make changes in the Google Sheet, the Messenger bot updates in real-time.
Restaurant menus can be complex because some items on a menu either require the customer to select a variant, such as size, or select add-ons for customization. Ordering pizza is a great example because a user often needs to pick between small, medium, or large sizes (variants) and a pizza can be customized with different toppings (add-ons).
A Webview makes it easy for users to make required selections with radio buttons, as well as select add-ons with checkboxes. In this tutorial, I’m going to show you how to:
✅ Trigger a Webview when users select an item that requires selections.
It seemed inevitable that social distancing would be the demise of many local restaurants. The pandemic has been just as much a global economic crisis as it has been a global health crisis. While only time will tell how many local restaurants ultimately survive COVID-19, chatbot makers have already been helping some of them not only survive but actually thrive by delivering new streams of revenue through untapped customer channels.
Prior to the pandemic, the primary use-case for a restaurant chatbot was to engage customers through Messenger with personalized offers designed to get them in the door and to assist…