Last night I did a very ordinary thing. I ordered a pizza from Papa John’s.
I used the Korean app, which would’ve felt like a breakthrough a while back, but by now I’ve gotten to know the menus and options. I’ve figured out how to select what I like, how to use the discount offers, how to move quickly through the six or so steps it takes to pay for things on Korean apps.
Last night I did a very clever thing. I’m in the habit of waiting until I’m almost home to put my order in, to make sure the delivery doesn’t get there before I do. But tonight I noticed there’s an option to set the delivery time, and I decided to use it. Just set the time for an hour later — 18시 30분 — and I’m good.
Last night I did a very stupid thing. I didn’t notice the date picker. I set the order for tomorrow.
Last night I did a very brave thing. I figured out the problem when I went back to the app to see why my pizza hadn’t arrived. I was about to just call it a loss and order something for tonight. But then I noticed a phone number.
And then I called.
These kinds of calls take courage. I live in fear of these moments when things go slightly wrong and I have to resolve them by speaking and then listening. Phone trees terrorize me. Doing this all in the Korean language is stressful.
But tonight I got someone on the phone and explained my mistake. She asked when I wanted the pizza delivered, and I said now would be good. And she said OK. She understood me, and I understood her.
And then they delivered my pizza. And I ate it.
(Not all of it. That would be gross.)
Originally published at Josh Philip Ross.