Just last week we released a new feature called “Go Live” — a co-browsing addition to session playback that lets you ride along with your customer’s activity in real time. And while everyone here is rather excited about what it portends for our customers (and us…

by Josh Teague

In the early 1800s an expedition was commissioned by the U.S. Government to explore the West and find a practical route to the Pacific. Long story short, over the course of 2 grueling years, Captain Lewis and Second Lieutenant Clark (with the help of Sacagawea, of course)…

As you might already know, the current web sensation — and breakout Super Bowl star — is the so called “Left Shark” of the game’s halftime festivities. Have a look (also, welcome Katy Perry to the FullStory blog!)…

As many of our customers begin to use FullStory, we often hear this kind of question:

Okay, so I have FullStory running on our site, but there’s a button in our UI that I’d love to understand more about. I’d like to know who clicks it, how often it has been…