Product Design at @FullStory, previously @Google. Husband and best friend to @laurenteague. Daddy to 4 girls. Saved by grace.
School is back in session. Meet FullStory Rage Grade:
Though you might have clicked or been tempted to click the “Play” button above, it’s not a play button. Sometimes graphics like this can be confusing to users. #thingsyoulearnthroughsessionreplay
Not a FullStory Hugger. Seriously, Google Image search for “job hugger.”
I’m actually ok with the word “user.” I design products for use. I like to consider people performing actions, while using them. What the experience is before, during, and after use. “Person” is static; “user” is not.
It’s a little known fact that the original code name for FullStory was CowPaths.
Starting about 48 hours in advance of the talk I watch as much standup comedy as I can.
People get bored in ten minutes. You have to change the subject, or get audience participation, or do a joke, or do something drastic, every ten minutes to keep people interested.
Stories have a reluctant hero, who is forced to take action, who encounters a set of ever increasing problems, who meets a whole cohort of people who will help him, who then solves his or her biggest problem, and then comes back to tell the tale.
We’ve just tested the country’s willingness to capitulate to a fascist regime.
That cute little Twitter bird has grown into a giant parrot. And I fear it’s just going to get bigger as Trump trumps. Twitter is still a goldmine of information flowing in real time, but it’s being completely drowned …