Rectify the QuickBooks Error 12031 with simple solutions

Joshuaweissman
3 min readMay 2, 2024
QuickBooks Error 12031

Users often encounter various technical glitches while using QuickBooks. One such technical bug is the QuickBooks Error 12031. If you have a poor internet connection, it could be the primary cause of the error 12031. Several other reasons also instigate the error 12031. We will also converse about them in this blog. The desktop will start displaying an error message when the error has entered your system. It is essential to eliminate the QuickBooks errors on time to avoid any hindrances, so let us learn to rectify the error 12031 too.

Are you looking for telephonic assistance from our experts? You can call us on 1.855.738.2784 and speak to our experts. We have a team of QB experts who can help you and guide you in eliminating the QuickBooks Error 12031 efficiently.

What causes the QuickBooks Update Error 12031?

  1. If the internet or firewall settings block the connection, it could lead to the QuickBooks update error 12031.
  2. Check if your internet explorer is set to a default browser. If not, this could also cause the error 12031 in your system.
  3. The error will start displaying on your screen when the server takes too long to respond.

You may Discover Also: What do I do if getting Error H202 in QuickBooks?

Solutions to treat the QuickBooks Error code 12031

You can quickly eliminate the QuickBooks error code 12031 with the help of these solutions. Ensure to proceed the steps in order.

Solution 1: Check the internet explorer settings

  1. Launch Internet Explorer while QuickBooks is closed.
  2. Under Tools, select Internet Options. You can also press Alt to keep looking at the tools.
  3. Once you locate the security tab, click the globe icon.
  4. Maintain a medium-high level of security.
  5. From the connection page, you can select ISP if you use a dial-up node; otherwise, choose Never dial a connection.
  6. Press “OK.”
  7. Check the Lan settings to determine if the boxes for using a proxy server and automatically detecting settings are selected.
  8. Choose “OK.”
  9. Click at the option “restore advanced settings” in the advanced tab.
  10. Check the settings section’s checkbox to see if TLS 1.2 is enabled.
  11. Select OK.
  12. After closing Internet Explorer, restart your computer.

Solution 2: Take the aid of the QB tool hub

  1. Make sure to download the center of tools for fixing errors.
  2. Navigate to the downloads section right away to open the downloaded file.
  3. To install QuickBooks completely, adhere to the on-screen prompts.
  4. Accept the laws and guidelines.
  5. Go to the company files.
  6. Click on it to launch the QuickBooks file doctor.
  7. You can browse your company file if you still can’t find the file.
  8. Do not forget to tap “Continue” after selecting “Check network and file.”
  9. Click next after entering your QuickBooks admin login information.
  10. Try to run QuickBooks after the scan is finished.

Summing it up!

Now that we have elaborated everything about the QuickBooks Error 12031, you can quickly rectify the error by following the solutions above. If you still want guidance, feel free to contact us on 1.855.738.2784. Please speak to our experts to fix the error and get back to working on QuickBooks.

Related Article: How to resolve QuickBooks Error 6073?

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