Tackle the QuickBooks Error PS038 with this handy guide

Joshuaweissman
3 min readJul 26, 2024

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QuickBooks Error PS038

Have you stumbled upon the QuickBooks Error PS038? If yes, do not panic. This error can show up on your desktop when you download tax tables. The users have also reported this error when their paycheck gets stuck ‘online to send.’ This error will cause an interruption in processing the paychecks smoothly. We understand this can hamper the users’ productivity, so it is essential to fix it on time. Take the help of the solutions here and try to eliminate this error from your desktop. Read this blog guide till the end.

Call our experts on 1.855.738.2784 directly for any assistance related to the QuickBooks error PS038. Take their help in fixing this error if you want to rectify it on a priority basis.

Triggering causes for the QuickBooks desktop Error PS038

The following are the reasons behind this error. You can go through them.

  1. The error may appear when QuickBooks activities are interrupted by antivirus software.
  2. If you enter inaccurate billing information and credit card data, an error may result.
  3. The QuickBooks desktop error PS038 may appear due to poor internet access.
  4. Any malware or virus assault can cause this error in QuickBooks.
  5. Another root cause of this error is a corrupt company file.

Signs of the QuickBooks Error PS038

  1. As a result of this error, your paychecks will become stuck and stop processing.
  2. The payroll features won’t be available to users.
  3. Your desktop won’t open some files.

Recommended to read: What to do if facing QuickBooks Error 40003?

Fixes to eliminate the QuickBooks payroll error PS038 from the desktop

Apply the solutions here and implement them on your desktop to rectify the QuickBooks payroll error PS038 from your screen.

Solution 1: See the stuck paychecks

  1. Select Find after clicking Edit. Choose the detail level from the list of filters under the advanced tab.
  2. Next, select summary only. Choose the online status option from the filter list once more.
  3. Click the online button to send. Choose find. Your screen will display any unsent checks.
  4. Count how many matches there are in the find window.
  5. Run verify data after closing the find window. Payroll overdue will be displayed. Right now, rebuild the data file.
  6. Download the current payroll updates now.

Solution 2: Consider sending the payroll data

  1. When you come across the Employees tab, choose My Payroll Service.
  2. If you cannot locate the option to send usage statistics, move on to the next step.
  3. After picking Employees, click Send payroll data. From the send/receive payroll data option, choose Send All.
  4. Enter the payroll service pin when requested. Now, try upgrading it once more.

Concluding the blog!

Now that we have come to the end section, we hope you can quickly eliminate the QuickBooks Error PS038 from the desktop. Contact our certified professionals and try to eliminate the error if you are still stuck with it on your desktop. Call them on 1.855.738.2784, and our experts will help you 24/7.

You May Explore Also: What is Error 1904 in QuickBooks?

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