Patient engagement is on the rise and is a popular subject amongst healthcare providers to encourage patients to lower costs and arrive at better outcomes. According to the Healthcare Information and Management Systems Society (HIMSS), “Those who are engaged as decision-makers tend to be healthier and happier with their healthcare…

In my own experience, as you may have read, I’ve been on my own journey. I’m a mom of two (a tween and a teen) and a part-time employee at JourneyLabs. Both motherhood and my job as a healthcare program manager in a tech-based company are constantly changing and evolving…

According to recent reports, small provider organizations (ex. PCPs, specialists with less than three office locations), large provider organizations (ex. …

Ways Organization Can Use Technology Highly engaged employees enable organizations to thrive. The Hierarchy of Engagement, based on Maslow’s Hierarchy of Needs, is a tool for organizations to measure employee engagement. A 2019 study by ADP Research found that 84% of employees aren’t fully engaged at work. Low engagement can result in increased turnover and…

Go beyond the contract — digitize and automate the orthopedic journey, education, activities and engagement In a recent press release, Humana (NYSE: HUM) announced successful expansion of their bundled payment models for spinal fusion and total joint replacement surgeries. The announcement stated that “over a dozen” providers recently joined the program bringing the total to 75 provider organizations in 21 states.

From the Series: A Glimpse at the Journey of Motherhood Part 1 / Part II / Part III / Part IV Have you ever had an out-of-body experience? Not like deja vu, but the kind where you actually feel removed from your body and have the ability to ‘see’ yourself…

Globally, organizations recognize the need to continuously stay in touch with their employees. This helps drive engagement and harness the employee voice though an organization’s listening strategy. However, this type of “always-on” listening so keen to platforms of social media may not be a balanced practice. …

A strong company is built by securing the trust of its employees. If this trust is lost, individual companies may weaken and employee engagement may falter. Employees no longer trickle in from regional offices on a yearly basis in successful ventures. …

When forming meaningful relationships with people, whether it’s through work, healthcare or school, gaps of engagement form. You may not remember how your boss told you to handle a situation during your first week of work or what next steps to take during a new customer onboarding; or your doctor…