Dear Research Assistant…The Buzzfeed Research Manual

We just hired some design/patient advocacy/research assistants for the summer to help create our #health + #design movement (yes this is linkbait to get you to sign up for the Healthdesignby.us movement! Website coming soon and mailing list is here). Woohoo! We are in the throes of training and just created our manual, but felt that a millennial Buzzfeed version might be appropriate. Enjoy! @joyclee and Emily

Dear Research Assistant,

Thank you in advance for your future contributions to our work. We are excited to work with you, but we first wanted to share with you some simple rules of thumb to follow!

1. Don’t show up to clinic looking like this:

http://gph.is/1j3v3Se

or this:

http://gph.is/11iEqs3

or this:

http://gph.is/10fDhmT

No leotards, tanktops, shorts, sweatpants, sneakers, jeans, and no “clubbing” attire: (miniskirts, flip-flops, open-toed shoes).

http://giphy.com/gifs/8fJv5pXQhsyas

Sorry, but this is the price you pay for joining the healthcare “enterprise”.

2. Don’t be late and don’t forget to wear your ID!

http://gph.is/119fqnr

Michigan time doesn’t apply to the clinic.

http://gph.is/QEEjFH

You need to be identified as a member of the community and wear you ID so that it is visible at all times (with a lanyard or a clip attached to your clothing).

3. Always introduce yourself to the staff and patients

http://gph.is/15Bk0LV

We will put up pictures like this of you in the staff room…

http://gph.is/118Zame

but it doesn’t hurt to be friendly.

4. Remember the patients and caregivers are the experts!

http://gph.is/15SM6iU

They know more about their health and disease than any healthcare provider. Treat them with the utmost respect!

http://gph.is/1aaDcpn

The time they spend with you and the wisdom they share is like gold!

5. Don’t be a Millennial or act like the most important person in clinic

http://gph.is/XK38B4

Remove the word “Meh” from your vocabulary.

http://gph.is/15WkWOL

You are not and will never be Oprah.

http://gph.is/1h8QYGP

Please be aware of the delicate balance of the clinic flow, which is based on the generosity of everyone in clinic.

6. When the clinician walks through the door, that’s your cue to leave.

http://gph.is/17AS8vj

“Hello I’m Dr. Know-it-All. Scram young one.”

http://giphy.com/gifs/voC3m9buAnMpG

Yup that’s you, jumping out the nonexistent window ASAP! Our patients often see multiple providers so you can pop in before the visit or between providers. If the family is willing to engage with you longer, you can ask to meet up after the visit in the waiting room.

http://gph.is/XKahS6

Don’t stay in the exam room after the visit, otherwise, room traffic will build up, and..

http://gph.is/XLaLr2

The providers and staff will get VERY VERY cranky!

7. Don’t forget to explain why the research/work is important!

http://gph.is/XGHj5l

Inspire them to participate!

8. Don’t lose the iPads!

http://gph.is/15xyy0E
http://gph.is/1ahNJiE

Or the University and Dr. Lee will not be happy

9. The hospital is not Facebook; do not share patient data/information/names!

http://giphy.com/gifs/XuKX7zm7Quu4w

What happens in the hospital stays in the hospital. No identifying information about patients should be shared online, even in private Facebook groups.

http://giphy.com/gifs/12OyhOh3vqSnhS

Mum’s the word!

10. Be professional, and please please don’t ruin Dr. Lee’s delicate reputation.

http://gph.is/16tOYEO

She works so hard to maintain her 31 page CV and her modest Twitter following. It would be such a shame if it all fell to pieces…

I love twitter. Follow me there: https://twitter.com/joyclee. I post about healthcare and design on Medium (https://medium.com/@joyclee), you can more information about me here, and you can find me tweeting about #design, #hcsm, #mhealth, and #dataviz on my handle: @joyclee. For blogpost updates, sign up here.

Please join the healthdesignby.us movement!
http://healthdesignby.us/