Definitely. I do feel that, although there is a valuable, worthwhile problem to be solved here, the solution appeared before fully understanding the problem. Maybe some success of Claps in Medium Series was taken as a sign of users wanting Claps, without digging into whether the problems users face regarding feedback to Medium Stories are the same — a case of “I need a shoe!

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João Pedro Craveiro

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Lisbon, Portugal. Geek, Dad. Senior Product​ Manager @Farfetch (previously @Onfido @PremiumMinds). Agile enthusiast, subway maps collector. https://jpgcc.eu/