HiPPOs are part of the process, one only needs to find the best way to navigate around that :-)

You’re more than welcome. I agree there’s not much written about this, that’s why (i) it’s something I’ve always tried to understand deeper than just performing the role; (ii) I just had to put my findings into writing and share with the role. Still a lot to learn, certainly!

Is Agile Harder for Agencies? is a great reading on the subject.

    João Pedro Craveiro

    Written by

    Lisbon, Portugal. Geek, Dad. Senior Product​ Manager @Farfetch (previously @Onfido @PremiumMinds). Agile enthusiast, subway maps collector. https://jpgcc.eu/