Walmart is developing a robot that identifies unhappy shoppers

Jared Mercer
Jul 26, 2017 · 1 min read

Disney movies will read your face while watching and now retail is following suit.

Walmart is developing facial recognition technology to detect frustrated or unhappy shoppers.

The technology uses video cameras at store checkout lines that monitor customers’ facial expressions and movements to try and identify varying levels of dissatisfaction, according to a patent filing.

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Jared Mercer

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Digital Producer @ Publicis Hawkeye Toronto — sharing weekly links on advertising + digital. Sign up for emails: http://eepurl.com/cUhIEv

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