Friday, March 2nd, was my last day at Managed by Q after three amazing years of building meaningful products with a group of people I love. I wanted to give a brief update on what I’m doing, but more importantly describe the incredible design team at Q and a new position that is open.
Back in 2015, when I was looking for a full-time design role, the primary criteria I used to refine my search was that I wanted to work at a company that would teach me as much as possible about building early-stage products and how enduring organizations were formed. I found that and more during my time at Managed by Q.
While working at Q, I was constantly put in situations that pushed my abilities, but with the support of our CEO Dan, an incredible team, and a wonderful mentor I learned quickly and figured out a path towards success. I went from designing our core internal tools as a Product Designer, to crafting the vision for our new service marketplace as a Lead Product Designer, and finally to leading a team of six incredibly talented designers as the Director of Design.
Q is still an amazing place to learn, but Dan’s entrepreneurial spirit rubbed off on me. I decided to leave Q based on a personal desire to build something of my own. I plan to freelance for the next couple months while I validate some ideas that have been in my head for the past couple years. While I am excited to see where this takes me, I am leaving a group of incredibly talented, motivated and generous designers behind.
This brings me to the position open as a result of my departure — Managed by Q is looking for a new Director of Design to lead the team. The company is searching for a leader who has shipped world-class products and can balance vision and strategy, while getting their hands dirty when needed. There’s an initial but sturdy foundation of design process and systems in place, and the candidate will have the opportunity to take them to the next level. Most importantly, this person will be responsible for coaching the design team to solve complex service-design challenges, improving the level of design, and growing the design organization.
In my biased opinion, the Director of Design role at Q is a dream position for the right candidate. The future Director will lead a team of six insanely talented individuals who trust in one another, work incredibly well together, and are hungry to create the best work possible. I am truly jealous of the person who has the privilege to work with Alex, Angelique, Beccah, Claudio, Lily, Vince and the rest of the company.
And right now is a super exciting time at Q. The facilities and office services industry represents a more than one trillion dollar global opportunity, and has seen little to no innovation driven by technology prior to Q. Thousands of companies — ranging from high growth start-ups to the Fortune 500 — are using Q to discover, book, manage, and pay service providers across hundreds of service. The company is also backed by the some of the world’s leading investors including GV, RRE, Homebrew, Greycroft and Staples. In particular, you’ll have the opportunity to work closely with GV’s Design Partners Kate Aronowitz and Vanessa Cho. And there’s still a tremedous amount of potential and growth to come.
Additionally, I am available for freelance work right now. If you are interested in working with me, get in touch.