My tools today: “What I hear you saying is..” “I can’t answer your technical problems, but I can ask you to consider the these two questions…” “Don’t let your teammates choke (like, literally) in front of you” “Let’s see how this evolves” “What’s your goal?” “Let me whiteboard your ideas so you can visualize them” “I really admire your resourcefulness.” “What has your process been?” “How can I help?” “Thank you.”