How ‘Who Moved My Cheese?’ Shaped My Approach to Data Leadership

Jason Touleyrou
3 min readMay 10, 2024

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In the maze of corporate change and innovation, finding your way can often feel like an endless pursuit of elusive cheese. This is a metaphor brought to life in Dr. Spencer Johnson’s famed book, “Who Moved My Cheese?” — a book that profoundly influenced my approach to leading data teams and fostering agile, innovative cultures within organizations.

The Discovery:

A peer introduced me to ‘Who Moved My Cheese?’ and suggested that I embodied the ‘Sniff’ persona — a character who anticipates change and acts swiftly. Intrigued, I delved into the book, and its themes of adaptability, proactive approach, and embracing uncertainty have since become a cornerstone of my professional philosophy, influencing how I navigate the ever-changing landscape of data leadership.

The Team Dynamics:

Our team’s process-driven and data-centric culture aligned perfectly with the book’s themes of adaptability and proactive approach to change. As an ENTP or ENTJ personality type according to the Myers-Briggs framework, I brought a natural inclination towards strategic thinking and adaptability to our team dynamics. This self-awareness enabled us to optimize our collaboration, capitalize on our diverse strengths, and excel in situations requiring agility and forward thinking.

Operationalizing the Lessons:

The lessons from “Who Moved My Cheese?” were particularly relevant as I navigated roles that required the adoption of new technologies, the pitching of projects to clients, and, most critically, the shift from a data-informed to a data-driven culture. This transition often involved overhauling legacy systems — a scenario where the proactive, anticipatory nature of a ‘Sniff’ was crucial.

As ‘Sniff’, I’ve learned to never wait passively for directions but instead to build solutions proactively and collaborate extensively to refine these innovations. This approach is not without its challenges; change management involves navigating the reluctance of ‘Hems’ and ‘Haws’ — those who resist change due to fear or discomfort.

The Value of Feedback and Proactive Service:

In data-driven environments, embracing feedback, openness, and proactive engagement is vital. My strategy with stakeholders involves not just meeting their expressed needs but anticipating potential areas of impact — offering them not what they asked for but what they truly need. This can mean distinguishing between reversible and irreversible decisions, a critical skill in efficient decision-making.

The Need for Diverse Roles:

Every effective data organization needs a mix of ‘Sniffs’, ‘Scurries’, ‘Hems’, and ‘Haws’. The challenge lies in nurturing ‘Haws’ into ‘Scurries’ or even ‘Sniffs’ — transforming cautious deliberation into proactive action. Quality of feedback plays a pivotal role here; simply dismissing changes without constructive engagement does not contribute to growth or innovation.

Conclusion:

The journey of instilling a dynamic, responsive data culture is complex and fraught with challenges. However, the principles from “Who Moved My Cheese?” provide a valuable framework for navigating this landscape. By fostering a team that not only adapts to change but anticipates and drives it, we can harness the true power of data to inform confident and impactful decisions.

“Who Moved My Cheese?” isn’t just about anticipating change; it’s about thriving in the midst of it, and this is the ethos I bring to every team I lead. As we continue to evolve in our data-driven endeavors, the lessons from this simple yet profound book remain more relevant than ever.

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Jason Touleyrou

I write about data, engineering, leadership and I'll very transparently say I use AI to do it.