Jubina PrabhakaraninDocument360Migrate Your Knowledge Base Articles Without Affecting Search Engine RankingsMigrating any part of your website can be a nail-biting endeavor. Even more so when you migrate the central resource that your users rely…Sep 11, 2020Sep 11, 2020
Jubina PrabhakaraninDocument360Create Stunning User Documentation Using Online Documentation ToolA user manual is a great tool for any product.Jul 30, 2020Jul 30, 2020
Jubina PrabhakaraninDocument360Should You Host Your Own Knowledge Base?IntroductionJul 9, 2020Jul 9, 2020
Jubina PrabhakaraninDocument360Deep dive into your customers’ psyche with knowledge base analyticsIt’s hard to dispute the value of a self-service knowledge base. It’s what customers want, and it reduces your support team’s workload…Jun 29, 2020Jun 29, 2020
Jubina PrabhakaraninDocument360Why do SaaS companies rely on a customer knowledge base to get it right?IntroductionJun 22, 2020Jun 22, 2020
Jubina PrabhakaraninDocument360How these Top SaaS companies deliver market-leading customer supportThe environment moves incredibly fast in the software world. Customer support always has to keep pace. Customers are using our apps online…Jun 3, 2020Jun 3, 2020
Jubina PrabhakaraninDocument360The Industries that value Technical Writers the MostThere are many industries that highly value technical writing, and in fact it’s a growing field. Almost every industry has a place for…May 31, 2020May 31, 2020
Jubina PrabhakaraninDocument360How a Self-Service Knowledge Base is the Key to Scaling your SaaS StartupWhat’s the best of all problems for a startup to have? We’d say it’s when there are too many customers. However, while a politician would…May 28, 2020May 28, 2020
Jubina PrabhakaraninDocument360Earn the Everlasting Trust of your Customers with a Self-Service Knowledge BaseTrust is that feeling you get when the takeaway service you’ve been ordering from for years delivers delicious, well-prepared dishes every…May 21, 2020May 21, 2020
Jubina PrabhakaraninDocument360What If You’d Switch To A Knowledge Base Instead of Wiki?IntroductionMay 15, 2020May 15, 2020
