Published inOne Big ThoughtDo The ResearchThe righteous imperative to “do the research” is too often a veneer on top of what we want to be true. Here’s how we can do better.Feb 25A response icon3Feb 25A response icon3
Published inOne Big ThoughtHow to Leave a Tech JobTransitioning out of tech, into your next career is exciting and scary. Here’s all the advice I give people trying to do it.Oct 23, 2024A response icon17Oct 23, 2024A response icon17
Published inOne Big ThoughtThe Problem with FoundersFounders shouldn’t reject manager mode, they just need to learn how to do it right.Sep 9, 2024A response icon2Sep 9, 2024A response icon2
Published inOne Big ThoughtYou’re Talking to Customers WrongTalking to customers is crucial. But to make it matter, you’ve got to fight your own biases first. Otherwise, you’re wasting your time.Aug 8, 2024A response icon4Aug 8, 2024A response icon4
Published inOne Big ThoughtSay the Quiet Part LoudGreat leaders find out what’s on their teams’ minds, and speak openly about it. Learn the simple playbook and the rewards for doing it…Jul 23, 2024A response icon2Jul 23, 2024A response icon2
Published inOne Big ThoughtThe Rise and Fall of the Product DictatorWhy product dictators are having their day, why it’s a terrible thing, and what to do instead.Apr 4, 2024A response icon3Apr 4, 2024A response icon3
Published inOne Big ThoughtYou’re Not Managing EnoughManagement is an active sport. Hands off is bad, micro-management is worse. Here’s how to manage without over-managing.Mar 7, 2024A response icon52Mar 7, 2024A response icon52
Published inOne Big ThoughtUser-Centered Performance (and How to Stop It)How to identify and crush user-centered performance, and do work that really matters.Jan 25, 2024A response icon2Jan 25, 2024A response icon2
Published inOne Big ThoughtA Bright Future for UX Research2024 and beyond looks bright for UX Research, but to get there we’ll need to fix the broken system we’ve been in.Jan 8, 2024A response icon10Jan 8, 2024A response icon10
Published inOne Big ThoughtHow to Be a Leader-Researcher in 2024Find your researcher mindset and the humble learner vibe to be a better leader in 2024.Dec 30, 2023A response icon1Dec 30, 2023A response icon1