Published inOne Big ThoughtHow to Leave a Tech JobTransitioning out of tech, into your next career is exciting and scary. Here’s all the advice I give people trying to do it.Oct 2318Oct 2318
Published inOne Big ThoughtThe Problem with FoundersFounders shouldn’t reject manager mode, they just need to learn how to do it right.Sep 92Sep 92
Published inOne Big ThoughtYou’re Talking to Customers WrongTalking to customers is crucial. But to make it matter, you’ve got to fight your own biases first. Otherwise, you’re wasting your time.Aug 84Aug 84
Published inOne Big ThoughtSay the Quiet Part LoudGreat leaders find out what’s on their teams’ minds, and speak openly about it. Learn the simple playbook and the rewards for doing it…Jul 232Jul 232
Published inOne Big ThoughtThe Rise and Fall of the Product DictatorWhy product dictators are having their day, why it’s a terrible thing, and what to do instead.Apr 43Apr 43
Published inOne Big ThoughtYou’re Not Managing EnoughManagement is an active sport. Hands off is bad, micro-management is worse. Here’s how to manage without over-managing.Mar 754Mar 754
Published inOne Big ThoughtUser-Centered Performance (and How to Stop It)How to identify and crush user-centered performance, and do work that really matters.Jan 252Jan 252
Published inOne Big ThoughtA Bright Future for UX Research2024 and beyond looks bright for UX Research, but to get there we’ll need to fix the broken system we’ve been in.Jan 810Jan 810
Published inOne Big ThoughtHow to Be a Leader-Researcher in 2024Find your researcher mindset and the humble learner vibe to be a better leader in 2024.Dec 30, 20231Dec 30, 20231
Published inOne Big ThoughtLeaders Need Less Vision, Not MoreThe focus on vision is misguided. It’s not what makes leaders great or companies successful.Nov 1, 20233Nov 1, 20233