Switching Domain Registrars

Jujube Li
3 min readSep 7, 2023

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What They Don’t Tell You!

Image composition by Jujube Li. © 2023. All rights reserved.

Recently, Google Domains announced that it is getting bought out by Square Space. The implications of this sale for millions of Google Domains’ users are vast and vague, as pricing may increase in the long run and fewer platform synergies may mean more technical complications, leaving its users with the difficult decision of whether to stay or to leave.

If you are considering changing your domain registrar, whether as a result of this incident or otherwise, you may want to know a few things about switching registrars before you hit the “Confirm” button. It’s a decision that should not be taken lightly. While the process might seem straightforward, there are several crucial factors to consider to ensure a smooth transition without jeopardizing your online presence:

  1. Domain Pricing is Just One Piece of the Payment Pie.
    Make sure you check out the registrar’s pricing plans for email and website hosting services. Just because a registrar has a competitive price for domain name acquisition doesn’t mean they won’t get you elsewhere along your user journey. Compare the pricing plans of ALL the services (e.g. domain name, email services, website design, website hosting) you will require at the new registrar to that of your existing registrar’s before you take the plunge.
  2. Not All Registrars Are Secure.
    Not all domain registrars are created equal. Conduct thorough research to find a reputable registrar with a track record of reliable service and good customer support. Read reviews, ask for recommendations, and compare pricing and features. To help, here are a list of the world’s 10 Most Abused Domain Registrars to stay away from and 10 Best Domain Registrars to consider in choosing a new home for your domain.
  3. Timing is Key.
    Switching registrars involves several steps, such as transferring your domain, updating DNS records, and ensuring minimal downtime. Plan your switch carefully to avoid disruptions to your website or email services. Consider doing it during your domain’s renewal period to simplify the process.
  4. Domain Transfer Policies Vary from Registrar to Registrar.
    Each registrar has its own policies regarding domain transfers. Familiarize yourself with these policies to avoid any unexpected issues during the process. Some registrars may impose waiting periods, lock your domain, or have strict documentation requirements.
  5. You Can Get Locked In for 60 Days!
    Internet Corporation for Assigned Names and Numbers (ICANN)’s 2016 policy update requires registrars to lock users in the new registrar for 60 days before they can transfer out again. Remember to check if the new registrar you are considering provides an opt-out option for those transferring in. If they do provide it, make sure to OPT OUT of the 60 day lock BEFORE confirming the switch in case you have buyer’s remorse at any point in time after the transfer.
  6. Customer Support is Essential.
    No matter which registrar you choose to go with, it helps immensely to have great customer support. It also matters that the user interface (UI) of the site helps you locate customer support easily.
  7. You Need to Monitor Post-Transfer.
    Once your domain transfer is complete, you need to closely monitor your website and email services for any issues (e.g. page not loading, problems with sending/receiving emails). Address them promptly by contacting the registrar’s customer support to minimize disruptions.

Switching domain registrars is a decision that should be made with caution and careful planning. By understanding the process and following these essential precautions, you can ensure a seamless transition to a new registrar while safeguarding your online presence.

Remember that while switching registrars can be a beneficial move, it’s not without its challenges. Be prepared, and prioritize a smooth transition to maintain your website’s functionality and minimize disruptions for your users and customers.

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Jujube Li

Harvard MLA ’15 | Corporate Sustainability + Innovation | Startup Founder | Environment | Architecture | Apparel | Design | Travel