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Justin Grenier
Justin Grenier

Justin Grenier

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From Let’s stop calling them ‘soft skills’ by Seth Godin

But when an employee demoralizes the entire team by undermining a project, or when a team member checks out and doesn’t pull his weight, or when a bully causes future stars to quit the organization — too often, we shrug and point out that this person has tenure, or vocational skills or isn’t so bad.

From When hiring for support, think different. by davidklint

…ling reasons to buy your product — then you need people who are passionate about support. In short, to create a support team that customers love you need support agents who love your customers.

From Unintuitive Things I’ve Learned about Management (Part 1) by Julie Zhuo

The type of people who become great managers genuinely like working with people. They see problems of motivation, personal roadblocks, or unclear alignment as challenging but fulfilling to tackle. They like 1:1s. Their satisfaction comes from watching others thrive.

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A Letter to My Husband

caroline beaulieu

Avoid Burnout by Evaluating New Opportunities

Camille Emefa Acey

Taking paternity leave in an unlimited vacation day company

Brian Batt