Justin CulliferCOVID-19 & Consultants: First to Go and First to Return?When COVID-19 / Coronavirus expanded beyond Wuhan, corporations began preparing for the worst by cutting costs, shutting down facilities…Apr 29, 2020Apr 29, 2020
Justin CulliferNew Normal: Get Creative to Retain CustomersWhat is a customer experience? It’s every touch point a customer has with your organization: when they call, mail, visit online, visit in…Apr 13, 2020Apr 13, 2020