The Three S’s In Business

  • Systems
  • Smarts

Before You Can Scale You Need Systems

Without them you will get speed wobbles, your costs will go up, your customer service will suffer and you … well we’ve all encountered overwhelm, and it can be avoided by putting systems in place.

  • Onboarding new clients
  • Managing sales funnels
  • Managing calendars or booking appointments
  • Billing customers
  • Surveying customers
  • Scheduling social media
  • Email marketing
  • Updating a website

Now You’ve Systemised Let’s Look at Automation!

Because it’s automation where I think technology is going to leave us behind if we don’t keep up. Competition is stiff in today’s world and to stand out from the noise you need to stay on your toes, tippy toes! For most, sales are the primary concern, but fine tuning the efficiency and effectiveness of your business as you grow will only enhance sales, and more importantly… client delight.

  1. Take existing manual processes and gradually insert tools to improve them
  2. Automate for internal and external engagement
  3. Implement automation to handle repetitive tasks
  4. Automate small tasks for large impact
  5. Create automated connections between various software solutions
  6. Audit your processes for potential optimisation
  7. Leverage transformational projects to kick off automation
  8. Fully understand the manual process you want to automate
  9. Focus on your core and automate everything else

How to Scale Your B2B Business

Most of us reach a point where we start thinking about how to scale our B2B business. You’ve become successful at delivering your fantastic and sought-after service to your (appropriately appreciative) clients, but there comes a time when the rewards you get for the time you invest just don’t cut it. That’s when it’s time to think about your scalability options.

Working Smarter, Not Harder

That was our tagline for years, “helping you to work smarter” and I still love it. Using systems and automation go a long way towards helping you achieve this and being mindful about how you are spending your days (all day, every day) keeps you focused on being smart with your HOW.



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