Justin RaczakinMicro ThoughtsMinding Social Norms in Tech DesignLately I’ve been hearing a lot of rumblings over the lack of a LIDAR system in Tesla vehicles. The argument is that the vehicle will…Jan 30, 20171Jan 30, 20171
Justin RaczakinMicro ThoughtsMy 2016 Apple ThesisThis will be brief for two reasons. First, because I am writing this more for my future self than to convince anyone of my perspective…Dec 24, 2016Dec 24, 2016
Justin RaczakThe “little things” make lifetime customersI am often disheartened by the scarcity of truly pleasant customer service interactions. As a consumer, I place a high expectation on…Jul 27, 2016Jul 27, 2016