Until Slack debuts these “shift-ojis,” McGrath encourages mindfulness at all times. Being conscientious of burying or piggybacking on your teammate’s post will help everyone be more productive,” she adds. Being a loving presence to a channel, thread, or board, is about more than that, she points out. “You can live the purpose of the organization, and your individual purpose,” says McGrath.
This can happen, she says, when an individual’s unconscious desire to be right and to be valuable to the organization supersedes their being in a place of discovery. When you are communicating simply to discover new information, fear and failure aren’t naturally a part of the dialogue, McGrath says. But most people show up with an unconscious commitment to be right, which puts them immediately into a triangle of “hero, victim, or villain,” she says. No matter which part you play in that trio (“I’m a hero because I’m right,” “I’m a victim because I was wronged, but I’m still right,” etc.), it doesn’t foster conscious communication that allows all members of the channel to converse and exchange ideas productively.