Zendesk has built out a global engineering team spread across four continents, nine countries and 10 cities around the world. We started the journey relatively early in our company’s life, it’s been difficult, and we’ve learned…

A great tweet from Julia Evans got me thinking about 1:1s. So many of us are exploring the potential of one-on-ones every week. I have personally had some amazing conversations and learned so much from trying different things. I thought I’d capture my journey so far.

I think Zendesk’s infrastructure journey is an important story to tell. Our path will always be unique to Zendesk, but our story will probably resonate with companies who were growing around the same time…