Top 17 Best Bug Tracking Tools: an overview

There are many synonyms for ‘bugs’ in the software and technology industry and no, I’m not talking about creepy crawlies. Some refer to them as ‘defects’ or ‘faults’, while others simply categorise them as ‘issues’ or ‘glitches’. In the end it doesn’t really matter what you call them, what matters is how you deal with them. Lots of digital-first companies in today’s business world deal with website bugs with what we call bug tracking tools, or issue tracking tools. These are systems that enable digital teams (including developers, digital marketers, web analysts, etc) to report, manage, track and resolve bugs.

Kees Wolters
Aug 25, 2017 · 2 min read

In this blog post, we will take a closer look at 17 of the most popular bug tracking tools out there — identifying the different features that set them apart as well as what types of companies and/or roles they are intended for.

But before we just dive into the sea of bug tracking tools, it’s important to acknowledge the core features of a bug tracking tool, so that you have an idea of what to look for if you aren’t using one already:

  • Track bugs and create a name for them
  • Secure information on what the user did, what they expected and what actually happened
  • Assign priority to different issues
  • Indicate the state of an issue
  • And lastly, it must enable the user to search, sort and report on the bug

Now that you know what you can expect to get out of a bug tracking tool, let’s take a look at these tools:

https://mopinion.com/best-bug-tracking-tools-an-overview/

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Founder / Managing Partner @ https://mopinion.com, user feedback analytics for websites and apps

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