“There are many advantages to a customer-centric approach, but here’s the big one: customers are always beautifully, wonderfully dissatisfied, even when they report being happy and business is great. Even when they don’t yet know it, customers want something better, and your desire to delight customers will drive you to invent on their behalf.”
Today, there is a lot of paranoia about AI and automation replacing jobs. I think, and perhaps hope, people will start to react to this fear, by considering augmented intelligence. How can we use machine intelligence to make ourselves more efficient workers (so that we won’t lose our jobs to robots and so that we can have more productive economies)?
… a bit like flipping a coin: do enough of them and you’ll end up with a positive answer eventually. To their credit, the researchers did take some steps to adjust for this in their analyses, but there were still more than 30 individual tests in the study. More importantly, many of these were negative — you only hear about the positive scores in the media, but the scientists also found, for example, that there was no difference between the placebo group and the curcumin group in terms of visual memory.
…his study proves nothing whatsoever about curcumin. The first is the number of people in the study. To provide good evidence for health benefits, you’d usually expect a study like this to have at least 70 people in each group, with 140 total*. That wouldn’t be ideal — you would have what statisticians call an “underpowered” study, which isn’t very good at determining cause and effect — but at least it would be something.
king a conscious choice to do so…ended my talk the same way I am ending this post. By naming the reality of how I move in the world. That every time I speak out, it is because I am making a conscious choice to do so.
…arently never considered her intentions may not be enough (or even something to take into account). I told her that I didn’t think she said it with ill intentions, and yet, intentions matter less and less when they diverge from the impact and when the impact itself is denied in the name of honoring the purity of intentions.
It turns out that a large portion of real-world problems have the property that it is significantly easier to collect the data than to explicitly write the program. A large portion of programmers of tomorrow do not maintain complex software repositories, write int…