
Sandwiching negative feedback between two pieces of positive feedback was once a popular technique. However, its popularity has made it predictable. As a result, many employees simply ignore the positive feedback, seeing it as insincere, and focus entirely on the negative feedback, which they perceive to be the only reason they’re receiving feedback.
However, you can’t propel design into some sort of framework. New things emerge all the time in multiple places and with reference to the hardware capabilities, they huddle up into what we call trends. But how do they emerge? Is it all a universal random? Or a strategic choice designers make? My gue…