On a good day, I make the web more awesome. On a bad day, I just make it suck less.
Jun 25, 2015
A/B Tests are Destroying Your Conversion Rate
Conversion rate specialists say you should use A/B tests…
Dec 29, 2014
A Content Strategy for Codes of Conduct
A code of conduct isn’t just about having a process. It’s about communicating your goals and values with your community.
Jun 23, 2014
Pay it forward
Your time is valuable. Use it wisely.