As a one (wo)man show, you have a big disadvantage — there’s no one there but you. But you also have a big advantage — there’s no one like you.

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Photo by Austin Distel on Unsplash

The day I became self-employed, I felt really special. I was so proud of myself because none of my close friends had done that and they all admired me for it. I was a self-employed communication consultant. I was an entrepreneur.

After six months, the feeling that I was doing something extraordinary was nowhere to be found anymore. …


“Certainly, you can’t fail if you don’t even try. Here are 3 quick tips for a presentation that everyone will definitely remember.”

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Source: Gratisography.com

It’s the classic scenario: You have to give a presentation in front of the board, potential clients or at the university. …


“The goal of small talk is not to exchange information, but it still has an important communicational function.”

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Photo by Mihai Surdu on Unsplash

Small talk is an informal type of communication that we engage in when we meet a person. We can have small talk when we meet a person who we didn’t know from before, when meeting a colleague or acquaintance at work or university or even with a friend, as an introduction to some bigger talk. Many people say that they hate small talk, but they don’t realize that small talk is not meaningless. As opposed to a proper conversation, the goal of small talk is not to exchange information, but it still has a communicational function. …


You are next in line to give a presentation. Your face is red like an apple, your heart is racing like you’re about to jump out of an airplane and your t-shirt completely changed colour due to how much you’re sweating. This is called stage fright. Here is how to deal with it.

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When we have to speak in front of other people, we instantly experience a feeling of discomfort. Everyone’s body reacts to it differently, but almost everyone has it.

I am a public speaking and communication coach, but when I was younger, I was nervous whenever I had to talk to people I didn’t know — when I had to go to any kind of institution to file a request, when I wanted to talk to a salesperson in a retail store or even when I wanted to make a phone call to order a pizza. As a matter of fact, these things felt so uncomfortable that I had to come up with exactly what I was going to say and then rehearse it in my head before I went there or made the call. To be completely frank, sometimes I still get this feeling. And maybe you do as well. Now, if we experience nervousness even when performing these everyday interactions, it’s understandable that we tend to be quite scared when we actually have to stand in front of a number of people and talk. But the question is, why do we feel this way? Why does it feel so scary? The answer lies in our past. Not yours or mine personally, but in our past as mankind. Back in the days of our prehistoric ancestors who lived in a harsh world where everything was out there to kill you, survival depended on belonging to a group of people. A group could survive more easily because it was more powerful, it could defend itself better and the members could share resources among themselves. Being in a group also meant being among other people, which was important for our mental well-being, but also for reproduction. Because of this, throughout millions of years, humans developed a deep internal need to be liked by others. Our ancestors who were liked by others would integrate well in groups, they would survive and create offspring and transfer their genes. Together with their genes, their children would also inherit this need for belonging to a group. They passed this onto their children, who passed it onto their children, which ultimately led to us today. Today, of course, an individual can survive on their own just as well, but since this need has been so useful and so strong in our evolution, we still feel it. …


“Adults may listen to you because you’re their boss, but children have to like you and trust you to even consider what you’re telling them to do.”

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“group of children pulling brown rope” by Anna Samoylova on Unsplash

Working with people can be difficult. Those who have ever found themselves in a leadership position know that people can have different types of work ethic, different habits, different preferences or completely different reality perception. …


“We need someone to coach and motivate the employees — but also to make sure they are having fun. You seem like a specialist for that.” This is what my boss told me on the first day of my new job.

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“man sitting on brown wooden table” by Ali Yahya on Unsplash

I work as a communications coach at a call center. You don’t need experience in a call center to know that it is not exactly the type of a workplace where people have the times of their lives. They are often stressed because they either have to persuade people they can’t even see into buying something or get be an emotional punching bag for unsatisfied customers, they daily have to meet certain quotas and be relentlessly friendly, no matter how angry the customer is or how repetitive the work is. …

About

Karlo Krznarić

Communication Consultant & Entrepreneur with a background in languages, acting, entertainment and childcare.

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