
d pour fuel on the fire but end up going sideways because its earlier successes masked churn issues.
Note that churn and retention is also an i…tain the same growth rate and churn can significantly hamper growth. We’ve seen firsthand companies without a strong foundation (e.g customer success or retention program) raise money and pour fuel on the fire but end up going sideways because its earlier successes masked churn issues.
Note that churn and retention is also an indicator of product-market fit, as customers won’t stick …
our fuel on the fire but end up going sideways because its earlier successes masked churn issues.
Note that churn and retention is also an indi…go through more capital to maintain the same growth rate and churn can significantly hamper growth. We’ve seen firsthand companies without a strong foundation (e.g customer success or retention program) raise money and pour fuel on the fire but end up going sideways because its earlier successes masked churn issues.
Note that churn and retention is also an indicator of product-market fi…
g, and when you make the switch, ev…e/she made me feel like that” should be replaced with proactive words and phrases such as “I will,” “I choose to,” and “let’s look at this another way.” This practice is empowering, and when you make the switch, ev…