Heuristic evaluation of Make my tripWebsite

1. Visibility Of System Status

If the user can select flight the flight icon is hilighted.. its easy to user where they are

When user searches for any flight on “makemytrip” , it shows “Hold on,we’re fetching flights for you..” This keeping the users informed about the action being performed and to wait for the results.

Heuristic Violated: No

2. Match between System and Real World

Heuristic Violated: No

3. User Control and Freedom

Heuristic Violated: No

4. Consistency and Standards

All the links and buttons are in the same colour blue This shows Consistency and Standards.

Heuristic Violated: No

5. Error Prevention

If you have set some rules for the format of user phone number/email, try to validate it as the user types rather than waiting for him to click submit.

6. Recognition Rather than recall

The “Search” minimizes the memory load of users by making options, history visible.

Heuristic Violated: No

7. Flexibility and efficiency of use

Novice user search the availability by normal search

Heuristic Violated: No

9. Help users recognize, diagnose, and recover from errors:

10. Help and Documentation:

Heuristic Violated: No