Kasia D-fMy Manager checklistAs managers we commit to creating and fostering the culture of our teams and organizations. To do that we need to keep track of sentiments…Nov 25, 2021Nov 25, 2021
Kasia D-fCustomer Care, Customer Service and Customer ExperienceI was recently asked about the difference between Customer Care, Customer Service and Customer Experience…Sep 23, 2021Sep 23, 2021