Artificial intelligence is hard to see

Why we urgently need to measure AI’s societal impacts

By Kate Crawford and Meredith Whittaker

How will artificial intelligence systems change the way we live? This is a tough question: on one hand, AI tools are producing compelling advances in complex tasks, with dramatic improvements in energy consumption, audio processing, and leukemia detection. There is extraordinary potential to do much more in the future. On the other hand, AI systems are already making problematic judgements that are producing significant social, cultural, and economic impacts in people’s everyday lives.

AI and decision-support systems are embedded in a wide array of social…