Katie DickersoninRNIDMy 5 key takeaways from UX ScotlandWhat I learned about inclusion, trauma-informed service design, ethical design, measuring value and building a community.6 min read·Jun 19, 2023----
Katie DickersoninRNIDDeveloping a user insights libraryHow we are trying to make it easier for our colleagues to find and use insights from user research5 min read·May 31, 2023--3--3
Katie DickersoninRNIDWhat I learned from the Third Sector Design Community of PracticeWhy designers working in and with non-profits benefit from connecting and collaborating with each other3 min read·Apr 27, 2023----
Katie DickersoninRNIDHow we’re making RNID more accessibleWhy we’re thinking beyond hearing loss at RNID and using accessibility checklists3 min read·Aug 23, 2022--1--1
Katie DickersoninRNIDIntroducing the Digital and Innovation Team: Katie Dickerson, Service DesignerKatie tells us about being a service designer at RNID, why she loves a good map and what her service design superpower is2 min read·Jul 13, 2022----
Katie DickersoninRNIDThe benefits of doing face-to-face user researchWhat I learned from doing in-person user research visits for our new service4 min read·Jun 24, 2022----
Katie DickersoninRNIDHow we made our sketching sessions more accessibleFind out how we changed the way we work to make our sketching sessions more accessible5 min read·Mar 24, 2022----
