Katie DickersoninRNIDMy 5 key takeaways from UX ScotlandWhat I learned about inclusion, trauma-informed service design, ethical design, measuring value and building a community.Jun 19, 2023Jun 19, 2023
Katie DickersoninRNIDDeveloping a user insights libraryHow we are trying to make it easier for our colleagues to find and use insights from user researchMay 31, 20233May 31, 20233
Katie DickersoninRNIDWhat I learned from the Third Sector Design Community of PracticeWhy designers working in and with non-profits benefit from connecting and collaborating with each otherApr 27, 2023Apr 27, 2023
Katie DickersoninRNIDHow we’re making RNID more accessibleWhy we’re thinking beyond hearing loss at RNID and using accessibility checklistsAug 23, 20221Aug 23, 20221
Katie DickersoninRNIDIntroducing the Digital and Innovation Team: Katie Dickerson, Service DesignerKatie tells us about being a service designer at RNID, why she loves a good map and what her service design superpower isJul 13, 2022Jul 13, 2022
Katie DickersoninRNIDThe benefits of doing face-to-face user researchWhat I learned from doing in-person user research visits for our new serviceJun 24, 2022Jun 24, 2022
Katie DickersoninRNIDHow we made our sketching sessions more accessibleFind out how we changed the way we work to make our sketching sessions more accessibleMar 24, 2022Mar 24, 2022