Katie McInnisData from the People, for the People: Consumer Reports and CAT Lab’s Distributed Research…Over the last few years, we at Consumer Reports have been scaling up testing of digital products and services, while also conducting…3 min read·Nov 26, 2019----
Katie McInnisHow might we evaluate dark patterns?Dark patterns, present across platforms and devices, work to undermine consumer choice and autonomy — but we currently have no framework…3 min read·Oct 15, 2019----