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Kat Quatermass
Kat Quatermass

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Published in Catalyst

·Jan 9, 2020

Round our way: safeguarding, safety and well-being in user research

We know the best work on digital products and services is inspired by the voice of the user. Kat Quatermass of Neontribe considers the impacts of research with people with challenging stories to tell. — — ‘Round our way’ is a series where members of the Catalyst network talk about challenges they’re spending their time on. — What should you do when you ‘make’ your user research participants cry? I’m spending a lot of time thinking about this at the moment. Along with a whole set of follow up questions:

User Research

5 min read

Round our way: safeguarding, safety and well-being in user research
Round our way: safeguarding, safety and well-being in user research
Kat Quatermass

Kat Quatermass

I was born in the slate and rain of the Lake District and left in search of city brights. 25 years later, my work is all about finding the right story

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