“What’s more important than process is mindset.” –Peter Merholz
Developing a Systems Mindset
- Embrace complexity
- Suspend the need to solve
- Look for the non-obvious leverage points
- Understand the level in which you are intervening
- Work within your sphere of influence
- Account for delays
- Avoid unintended consequences
There are no rules in UX Design. It all “depends.”
We seek to solve real-world problems. Problem solving is the bedrock of our role definition. In a sense, we are like detectives working to unlock the best possible solution.
Research is our secret weapon. Our ability to effectively understand the user provides a unique advantage in making sound product design decisions.
Our curiosity leads to forward-thinking discoveries. We seek solutions from different vantage points, resulting in otherwise unimaginable solutions.
The collective is stronger than the individual. Solving for many requires a team of many. The best experiences account for a variety of perspectives.