Camille Emefa AceyBlockedUnblockFollowFollowingI am VP, Customer Success at Clubhouse Software (clubhouse.io).Oct 19, 2016First, I am taking the responsibility for their issue. It is on me. I am going to raise it to the technical team. I am going to follow up about it internally at our daily meeting. I am going to make sure this is fixed for you.Why I changed how I apologize to customersChelsea Stroh423Do you think “we are sorry” is OK/works the same?