Harish Krishnaswamy

But what about mental performance? Amazon CEO Jeff Bezos explains: “Making a small number of key decisions well is more important than making a large number of decisions. If you shortchange your sleep, you might get a couple of extra ‘productive’ hours, but that productivity might be an illusion. When you’re talking about decisions and interactions, quality is usually more important than quantity.”

… Photoshop might be the tool designers use to solve problems, but it’s not where they create value. And they recognize that design is about creating a human experience above all else. As Airbnb’s Katie Dill says, “All problems are human problems.”