Susan Baker6 Little Known Telephone Techniques For More Effective (and Shorter!) Patient CallsYou want, no, you need, your patients to feel cared for when they telephone for help.Sep 26, 2019Sep 26, 2019
Susan Baker6 Little Known Telephone Techniques For More Effective (and Shorter!) Patient CallsListen for the caller’s name at the start of the call and use it quickly in the conversation. (Boom! Your caller knows you are paying…Sep 20, 2019Sep 20, 2019