Kelly TaninChatbots LifeCustomer service chatbots: Building your MVP — DashbotEvaluating what support questions can be automated with a chatbot starts you off on the right foot to developing a minimum viable product…Oct 22, 2019Oct 22, 2019
Kelly TaninChatbots LifeFour ways to create training data for your customer service chatbot — DashbotNatural Language Processing (“NLP”) is an integral component in creating a customer service chatbot that is effective at both…Sep 11, 2019Sep 11, 2019
Kelly TaninChatbots LifeCustomer service chatbots: From idea to launchAccording to Gartner, customer service chatbots are a technology to watch. In two to five years, Gartner analysts predict that chatbots…Jun 21, 2019Jun 21, 2019