Kelvin LEEinMITB For AllWhen Customer Centricity Slides into Customer ObsessionIs the customer king, are you overly obsessed with what they want? Here is my thoughts to avoid pitfalls of customer obsession.Nov 3, 20231Nov 3, 20231
Kelvin LEEinMITB For AllChange Starts with You“Everyone has the power to model roles, and groups of people may exert the most powerful influence of all”. Lifted off this McKinsey…Sep 29, 20232Sep 29, 20232